healthcare
Panel



AFS Healthcare Experience

With more than 25 years’ medical market research experience, we have a deep understanding of the special needs of the medical community and recognise the difficulties involved in getting hold of the right doctor or specialist. However, our persistence to obtain the right answers to your important questions, combined with a thorough technical understanding of the subject and a quick turnaround of results, means that we are ideally placed to help, whatever your study. We also have great experience in speaking to patients themselves, something that requires the highest levels of tact on the part of the interview team. 

Our specially trained medical team carry out diary studies, face-to-face interviews and telephone interviews in this highly sensitive and complex area on a day-to-day basis. All our medical interviewers have undergone comprehensive training programmes and are continually assessed and monitored to ensure the quality of our research is never compromised.

Healthcare Data Collection Specialist - Richard Arnheim

Expert Richard Arnheim

Richard is a 30 year+ expert in all aspects of the market research process from methodology design through to analysis and the application of results into business and marketing strategy. Since 1980 Richard has worked professionally in Australia, the UK, Spain and Israel on both the agency and client sides primarily with healthcare research.  Many of the projects being as a fieldwork manager to leading agencies such as TNS Global, ZS Associates, Mattson Jack, GfK, P/S/L, GMI and many more.  Whether the data collection is face-2-face, via telephone, online, facsimile or mail, Richard has applied all these methodologies to optimize the data collection.

An interview with Richard on his views of the industry -
click here

Formerly Richard has held positions with NOP, Gallup Research, Pfizer Pharmaceuticals, and has been owner of a call centre in Israel dedicated to Health Care research.  Richard has been involved in projects covering most areas of Health Care disease from dwarf indications such as Gaucher’s Disease to the more common indications of: Hypertension, Diabetes, Dyslipidemia, Asthma, Pain and Depression.

Since returning to Australia in 2004, Richard has developed a strong relationship with “cutting edge” online research software development companies. This relationship has given insights into this aspect of the market research industry and the barriers and opportunities which this growth segment of the MR industry can offer to the Health Care segment. 

Richard is affiliated to the international market research group for the pharmaceutical industry PBIRG (Pharmaceutical Business Intelligence Research Group), and is a member of ESOMAR.

Specialist Article on one way we reach GPs and Specialists

Specialist Article on Researching the Older Australian Population

Reach Richard to request a view on a project and the AFS Panel at any time via:

E - Richard.Arnheim@afs-smart.com.au
P - +61 3 8789 4444
F - +61 3 8789 4400
A - 83B Hartnett Drv. Seaford 3198

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