Privacy Statement

AFS is bound by the principles of the Australian Market and Social Research Society's Code of Professional Behaviour which govern the collection, retention, use, disclosure and transfer of information about subjects of, and participants in market and social research.

AFS uses information only for research purposes. This means that we investigate behaviours, needs, attitudes, opinions, motivations or other characteristics of a whole population, or particular part of a population.

AFS recognises the importance of protecting the privacy of personally identifiable information collected about its respondents and customers. We do this in order to provide accurate and timely information to government, commercial and not-for-profit organisations about issues relevant to their activities to support their decision-making processes.

Most of the information AFS holds is not connected with details that identify who the information is about. This is because researchers are not generally concerned with the identity of the person who provided their data, and remove such details as soon as they are no longer required. However, while your information remains identifiable, you have the right either to request access to, or deletion of, any information about you held by AFS.

AFS strives to ensure the security, integrity and privacy of personally identifiable information of its respondents and customers. AFS uses a variety of physical and electronic security measures including restricting physical access to its offices, and firewalls and secure databases to keep personal information secure from misuse, loss or unauthorised use or disclosure. If you have any queries please contact us.

You can call the Australian Market and Social Research Society's free Survey Line on 1300 364 830 any time, seven days a week. By calling the free Survey Line you can check whether a company is recognised by the Australian Market and Social Research Society.

Information about Market and Social Research companies, as well as information on the Market and Social Research Privacy Principles and the Code of Professional Behaviour can be viewed on the Australian Market and Social Research Society website.