Why AFS?

What sets Research Projects with AFS apart?

Performance Guarantee
Sometimes things go awry - not often but sometimes, and this is where you need partners who will stake their business on doing what is necessary to make it right so you can look good to your client regardless - and at no extra cost. Of course with the right standards and policies in place this is a very rare event, but AFS is about delivering confidence to those who choose to run difficult projects with us.

Responsiveness
When your client wants answers they expect them fast. There is nothing more frustrating than not getting what you need from your fieldwork partner. ASAP! A response within 1 hour not "whenever" and with an assurance that what has been provided is accurate and binding. When it comes to quantitative data collection, AFS' responsiveness breathes confidence into research teams. On time, on budget and guaranteed.

Pricing
Value for money is our byword. This means more than just being competitive, it also means providing alternative solutions that may better fit your budget whilst still achieving the required outcomes. If your budget is your problem, let us know and we will work with you to design a solution to fit - guaranteed.

Loyalty
For us this means repeat business and building a deeper and more cohesive relationship with our clients. For our clients it also means volume rebates, special offers and travel vouchers as the value of the work we do for you increases.

Solutions not problems
You might consider it glib but we want to make you successful. We would like to understand not just the project but how you want to approach it with your customer. With this information and our broad experience and creativity we can work with you to optimise the outcome within all the usual constraints

Accurate Information
Not just data - significant decisions are made from research results so you need to be convinced that your fieldwork partner will NEVER let you down. Using the experienced AFS team ensures that fieldwork is never a distraction, we can run the entire program from sourcing sample, briefings, right through to developing presentations. The key is to ensure that what you promise gets delivered and that don't have to worry about accuracy or quality.

Community Role
AFS takes seriously its role in the community - locally, nationally and globally. You will often see us promote a cause that we believe is important and we encourage our clients to join us, but only if the cause appeals to you.

Independence
Independence is often in short supply within the research industry. Yet only a fieldwork specialist with no conflict of interest can truly offer a completely objective service. AFS, a wholly Australian owned company, is always objective.

National presence
AFS has recently invested heavily into improving the capacity and reach of its operations. By operating nationally and being able to provide our clients with a one-stop-shop, there is no need to juggle two or three suppliers to get what you need. CATI, face-to-face, recruitment and online, AFS has the talent, capacity and technology you require.